Troubeshooting
If you are not able to capture DVD/Media player images and DirectX options don't work,
try to turn off the hardware acceleration:
- Go to the Start Menu and select Settings->Control Panel.
- From the list view, select Display Properties and select the last page
titled Settings.
- Find the Advanced button and then choose Troubleshooting.
- There you will find a slider control for hardware acceleration.
Move that slider to None, then click OK button.
See also our FAQ page to learn more.
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